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PRIVACY POLICY

Infinity Solutions is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our services.

All About us

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, etc.

  • Usage Data: IP address, browser type, device information, and usage patterns on our website.

  • Cookies and Tracking Technologies: Information collected through cookies to enhance your browsing experience and improve our services.

2. How We Use Your Information

We use the collected data to:

  • Provide and improve our digital marketing services.

  • Develop tailored marketing campaigns to meet your needs.

  • Respond to your inquiries and offer customer support.

  • Process payments and maintain financial records.

  • Enhance user experience through analytics and feedback.

3. Sharing Your Information

We do not sell or trade your personal information to third parties. However, we may share your information with:

  • Trusted service providers who assist in delivering our services.

  • Legal authorities, if required by law or to protect our legal rights.

4. Your Data Protection Rights

You have the right to:

  • Access your personal data and request corrections.

  • Withdraw consent for data processing, where applicable.

  • Request deletion of your data, subject to legal requirements.

To exercise these rights, contact us at [Insert Contact Email].

5. Security Measures

We use industry-standard security measures to safeguard your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

We use cookies to improve your user experience. You can manage your cookie preferences through your browser settings.

Refund Policy

Eligibility for Refunds
Refund requests must be submitted within 14 days of the service purchase date.Refunds are applicable under the following conditions:Services have not been delivered as agreed upon.There are significant delays or deviations from the agreed project timeline without prior communication.The services provided do not meet the outlined terms and deliverables.Refunds are not applicable in the following cases:If the work has been completed and approved by the client.Delays or issues caused due to incomplete or incorrect information provided by the client.Requests made after the 14-day refund period.

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Process for Requesting a Refund

Submit a written refund request to [Insert Contact Email] with the following details:Name, contact information, and invoice number.A detailed explanation of the issue and reason for the refund request.Our team will review the request within [Insert Timeframe, e.g., 5 business days] and notify you of the outcome.

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Refund Method

Approved refunds will be processed using the original payment method. Please allow [Insert Timeframe, e.g., 7–10 business days] for the refund to appear in your account.

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